
Trailbook
We Help Brokers
Grow Their
Trailbook
Turn ads into inquiries, inquiries
into calls and calls into clients.
Privacy
Policy
Introduction
This Privacy Policy explains how Scrivner Pty Ltd trading as Trailbook, referred to as Trailbook, collects, distributes, licenses, shares, stores, and uses personal information submitted through any property we own, operate, or control. These properties include our advertisements, contact forms, landing pages, subdomains, websites, and all related digital or marketing assets, collectively referred to as our properties.
By submitting your personal information through any Trailbook property, you enter into a legally binding agreement with us. If you do not accept this agreement in full, you must stop using all Trailbook websites, forms, advertisements, and marketing channels immediately.
Data Collection
Trailbook collects personal data when you engage with our properties. This includes when you fill out a form, respond to an advertisement, speak to our representatives, or interact with our content in any other way.
The personal data we collect may include your address, email, employment status, full name, income details, loan preferences, phone number, and state or postcode of residence. These examples, listed alphabetically, are illustrative only. We may collect any type of data we determine is reasonably relevant for our purposes.
You confirm that any information you submit is accurate, voluntary, and submitted on your own behalf. You agree not to impersonate another person or submit data as a third party.
Data Use
We use your data for commercial purposes, including advertising, audience development, lead routing, marketing, profiling, remarketing, and sales activity.
By submitting your information, you give us permission to use it in the following ways, listed alphabetically: advertising, calling, contacting, emailing, profiling, remarketing, segmenting, selling, storing, and texting. These actions may take place across platforms, devices, and communication channels at any time.
We may use your data to connect you with mortgage brokers, and you agree that one or more brokers may contact you by phone, email, or message in response to your submission.
Data Sharing
We distribute, license, sell, share, and transfer your personal data to third parties for commercial benefit. These recipients may include advertisers, brokers, consultants, data buyers, lead generators, marketing firms, or service providers.
You authorise us to share your data with one or more recipients with or without notice. You understand that once transferred, the recipient may retain and reuse your information according to their own policies. Trailbook has no control over third-party use of your data once transferred.
You give Trailbook and all third-party recipients a perpetual license to engage in activities including advertising, contacting, marketing, profiling, remarketing, and resale, all without further approval or compensation to you.
Data Storage
We protect your information using appropriate safeguards. These may include, listed alphabetically, access control, cloud encryption, firewalls, password security, and two-factor authentication.
While we make reasonable efforts to secure your data, no method is completely secure. You agree not to hold Trailbook liable for any breach, data loss, or unauthorised access, regardless of cause.
Marketing Consent
By submitting your data, you grant Trailbook and any of its clients or partners a global, irrevocable, perpetual, sublicensable, and transferable license to market to you using your data.
This includes, in alphabetical order, calls, direct mail, emails, messages, remarketing, and text messages. This license remains valid unless and until you send a valid opt-out request.
You may opt out of Trailbook marketing by emailing contact@trailbook.com.au with your full name and the contact details you originally submitted. We may take up to ninety days to process your request. During this period, you agree to continue receiving communications from us.
If your data has been transferred to a third party, you must contact that party directly to opt out. Trailbook is not responsible for the actions or marketing practices of any third party following a lawful data transfer.
You acknowledge that we are not required to notify you when data is transferred or confirm when opt-out actions are completed. Backup data and archived records may continue to exist in our systems or synced tools for internal or legal purposes.
Tracking Tools
We use tracking tools and analytics to monitor your activity. These tools include, listed alphabetically, cookies, heat maps, internet protocol logging, pixel tags, session tracking, and third-party analytics software.
By using our properties, you authorize Trailbook to collect behavioural data and use it to optimise advertising and user experience. This may include tracking across other websites and platforms.
If you do not wish to be tracked, you must change your browser settings, use opt-out tools, or stop using our website. Trailbook does not guarantee compatibility for users who disable tracking tools.
Legal Terms
You waive all legal claims against Trailbook, Scrivner Pty Ltd, our clients, brokers, employees, partners, and recipients of your data for any issue relating to the collection, use, or sale of your personal information.
This includes, listed alphabetically, claims for breach of privacy, consumer law violations, data misuse, negligence, reputational harm, and statutory penalties. You agree not to support any complaint, class action, or claim arising from your data submission.
This policy is governed by the laws of the Australian Capital Territory. You agree to submit to the exclusive jurisdiction of the courts of the Australian Capital Territory for any dispute related to this policy.
Contact Details
For privacy inquiries or opt-out requests, please contact:
Email: contact@trailbook.com.au
Entity: Scrivner Pty Ltd trading as Trailbook
Location: Canberra, Australian Capital Territory, Australia
Trailbook reserves the right to verify your identity and reject requests that are abusive, fraudulent, or unlawful. We do not guarantee data deletion by third parties.
Final Terms
Trailbook reserves the right to update or modify this Privacy Policy at any time without notice. Continued use of our properties after an update constitutes acceptance of the new terms.
You are responsible for reviewing the current version of this Privacy Policy before using any Trailbook service. If you do not agree with any part of this agreement, you must stop using all Trailbook properties immediately.
Contact Us
For all inquiries or to explore your vision further, we invite you to contact our team using the details provided below.